Reviews & Testimonials
Read some of what our customers have to say
Great guys and good work . My go to !
Nicholas was great! He was very professional and honest. Also, he followed up after the visit to ensure things were running smoothly.. Highly recommended 10 out of 10!
Great service as always! Have used this company serveral times now. Recently, the owner's son took super care of us, and he is so nice! He solved our unique problem and charged a reasonable fee for the service. I wouldn't call anyone else to deal with my heating and air problems!!
Very Fast response time! Great customer service!
The man who fixed my AC was prompt, and polite and nice to my dogs! He found the problem quickly and repaired it . I plan on using this company again for my electrical needs!
They respond promptly and worked with professional manner. Highly recommend them!
Nicholas was professional, responsive, and got the job done right. Fantastic workmanship and professionalism. We will definitely only be calling him going forward whenever we need help with our AC. Thanks Nicholas!
The owner's son, "Will" showed up right around 4p on a Sat. My first thought was, this guy is awfully young, hope he knows what's he doing. Ha, ha. He did. Will was nice and polite, and professional. He got our AC up and running in no time at all. Thankfully, it was one part that was defective, not the whole unit! Thank you Prestige Air for getting out to our house in a timely manner not long after I had booked an appt!
Polite fast service. Reasonably priced.
Fantastic service all around.
Top quality company. Have called twice and both times Nicholas easily and quickly resolved our AC issue. No hesitation to keep using for all air conditioning service.
Nick is amazing As always!!came out to Do a 6 month check up on our new A/C system that He installed earlier this year… and replaced all of our air register’s and return air vents… He’s prompt and efficient and I highly recommend Prestige Air. Great Guy and Great Service. Thank you!!
Excellent service, very polite and Knowledgeable, took time to explain and answer all questions, I felt his Honesty and Fainess in his Quotes which is a rarity and hard thing to find in the HVAC buisness, Highly Recommend
Outstanding service as always.. Highly recommend these folks.. They always take the time to explain things in layman’s terms. Highly recommended..
Nicholas and his son did an excellent job on our property. Their service was top notch and their pricing very fair!
Love these guys, prompt and always fairly priced
We called Prestige Air for the first time to do a checkup of our 5yr old system.The two young men that came to our house on a saturday were professional, well trained and patiently answered all of my questions. They didn't waste time and got in and out in less than an hour and a half.
Punctual, knowledgeable, professional and courteous. Keep up the great work guys!
Prestige Air was everything they advertised and in line with other reviews. I would highly recommend them.
The service was outstanding and the technician (Nicholas was about as good as they come). I recommend this service very highly 👌
Let me just start off by saying this review may end up more like a story than a short 5 star review ... I recently moved to Texas (I was used to much more of a dry heat than humid). I bought a place in Fort Worth and had a home warranty through Fidelity. I had my AC unit moved by a company called Comfort Pros (it was located directly behind my house and I wanted it moved to the side) about a month after living here. Shortly after moving it, my AC stopped working. I contacted the same company who moved it twice and on both occasions I had a different issue with my AC unit. Mind you, my unit is older (2007), however I was never informed that moving my unit would cause any problems or even could. I paid that company for fixing the “issues” they thought it was. I paid that company $1400 to move a 17 year-old unit, which they later told me I would have to get a new unit soon due to its age and the parts starting to just not work. Why did that company not tell me that before they moved the unit? I think because they were clearly trying to just make more money off of me. After having a negative experience with that company, I decided to go through my home warranty company, Fidelity National. I understand all home warranty companies take time, but the lack of care or consideration of me living in a house that was 88 degrees and even 90 at times was saddening and very maddening. I was told I needed the generator for the fan or something of that sort and had to wait two days before it was installed in total. I was living in 88° weather inside my house for six days and no one seemed to care, that is until I contacted Nicholas. I was contacting the owner of Prestige Air in regards to my situation. I told him I was trying to go through my home warranty company that way I didn’t have to pay all the money, and he literally was helping me, giving me advice. He was not doing that for me to use his company, but out of the kindness of his heart. After my warranty company sent their AC technician out with the replacement motor and my AC still going out an hour after, I called Nicholas. Someone came out within the hour and told me my unit is old and it’s just stopping periodically. When I called the company that was dispatched from Fidelity to let them know that my air was not coming out cold they told me to wait 24 hours and it will be fine. If I would have waited 24 hours, it would have been at least 95° in my house. I was brushed off and was treated like I was being dramatic. When I told Nicholas how I was feeling and my concerns, I genuinely felt his concern and his desire to help me. I told Nicholas I cannot wait for my home warranty company any longer and that I was literally miserable and I didn’t care about paying anymore at that point. I asked him today, on a Friday and told him I would like for him to put in a new unit as soon as possible as my AC is already going in and out. To say he is going above and beyond doesn’t do him justice. The owner of the company is waking up at wee hours of the morning to go get my unit for me to have it installed. He hasn’t even installed my unit yet (I will give another review once it is in) yet, I already feel more comfort and care than both of the other companies who have come to my house to “try” to fix the problem. It is very rare to find someone who genuinely cares and Nicholas and his team do just that. I am looking forward to my installation tomorrow and will give an update after. I generally don’t write reviews of this magnitude, but that is how impressed I am and how much it meant to me to see that someone actually cares. To see someone put in some extra effort to help! I am sure I will never be using another air conditioning company in the DFW area again. Thank you very much, Nicholas. You are truly incredible.
Brett was very professional and attentive to my concerns. He went above and beyond my expectations.
They did a wonderful job. I highly recommend them. I am a Realtor and will be recommending them to my clients. 1 company quoted $14,000, another $6600, and they did te same job for $3100.
Fast!!! Professional!!! Easy to work with at a great price!!!
Nicholas was fantastic! Highly recommend
Will definitely use again and would definitely recommend. Nicholas was extremely helpful, spent time answering all my questions, and helped me think through all the options before solving my HVAC issues. Thank you for your help!
There are lots of AC service companies. But there are few that are as responsive, punctual, and professional as Prestige Air.
I Would recommend this company to anybody who needs help with A/C or heating! Great response time and excellent customer service! This is truly the best A/C company out there!!! Have use them many times wouldn’t use anyone else!
Nice pleasant team and prompt service.
Great AC/heat company! Nicholas and his team were easy to work and communicate with. We had an urgent issue at our commercial space and Nicholas sent out a tech who was friendly, professional, and patient. Definitely recommend these guys.
Very kind and professional. Was able to provide specific details and were rather quick. It is nice to have a maintenance plan in place again. Thanks Nicolas.
Nicholas was absolutely wonderful! Very trustworthy and got our ac unit back in business.
Their work is outstanding and very friendly and I'm so pleased that I was recommended Prestige Air. I'm committed to using them exclusively!
The tech seemed super friendly and trust worthy.
As usual Prestige air and the gang came through with flying colors insuring we will stay cool all summer.. Highly recommended.,
These guys go above and beyond to get things right and always keep their customer in the loop.
My A/C was not cooling and Prestige was recommended to me by my neighbor. They were responsive and explained what they found and how it would be fixed. The price was fair and the service was great. My technician was Will and he was very good and polite. Thanks for a job well done.
Nick has continuously been exceeded expectations for both myself and the my clients across the north Tarrant area for the last six years. He handles routine maintenance, diagnosing, and system replacement for us. Has definitely been an asset to both my family and my many clients’ families
This was great service! They arrived early (after asking) and explored several possible problems, decided it wasn't a big leak and used a leak sealant on the system. After refilling the refrigerant, the AC is running again! All this on a Saturday.
Good work, very professional
What a great company. My ac stopped working with it being 100 degrees outside. They were able to come out the same day even with it being a Saturday. Had the parts I needed and had my ac back up and running in no time. Thank you for getting our ac working again!
Prestige Air did exceptional work on my daughter and son-in-laws house. They were prompt, honest, and helpful from start to finish! 100% will continue to use them.
Nick cares about the people he is helping and we know he won’t take advantage. 10/10
Friendly, knowledgeable and efficient.
Thanks for the great work. Would definitely recommend.
Excellent thorough work done on three systems. Real maintenance checks with no hand waving. Minor topping off and no needless upselling
My usual A/C service company was completely booked up with appointments recently, so they referred me to Prestige Air, and I’m so glad they did. Nick spent time with me on the phone answering my questions about my aging A/C unit, and was able to send out his son Will the very next day to service it for me. All it needed was to top off the freon level, as I’ve had a slow leak for a while. Will showed up early and was courteous, knowledgeable and extremely efficient in testing the system and adding the necessary amount of freon at a reasonable price. I’ve now added Prestige Air to my ‘go-to’ vendor list for any future A/C service needs. Thanks Nick & Will!
Air prestige did a wonderful job on my air conditioner. They were very professional and very thorough. The technician was very courteous and very kind. I highly recommend them.
This is my 3rd time working with Nicholas/Brett and they do great work! They are fast, reliable and always on time. Every time I’ve called them, they’ve either arrived on the same day, or the next day. Other companies I called, would take several days to several weeks. I highly recommend!!
Nicholas arrived promptly at scheduled time, addressed the issue knowledgeably and had my air cooling in short order. I felt his charge was reasonable for the work done. I will call him again if needed.
Work performed as requested. Crews worked very hard to get the job done correctly. They made sure job was done on time. We will use them again.
This was the best experience I've ever had with a Hvac tech. Fair price and a knowledgeable technician, what more can you ask for?
Proficient timely service
Great job, good response time, good fee.
Prestige Air very friendly and professional. I have been using them for 5 years and would highly recommend Prestige Air!!
I love working with this company: prompt, polite, and courteous. I highly recommend this company and plan to keeping hiring them moving forward.
Great overall experience. The crew was professional polite and fixed our AC quickly. Would recommend to anyone needing AC work.
Great service from a family owned business. Good people! Very knowledgeable. Price competitive. Would do business with again and recommend to others!
Really appreciate the fact that Prestige Air could accommodate me after hours in on a hot sweltering day, when our AC stopped. Nicholas Rozier from Prestige Air came and did a professional, quality job and restored our AC back to normal. Really appreciate his professionalism.
Prestige Air provides trustworthy and high-quality service. The team was incredibly knowledgeable, explaining each step of the process and ensuring my system was running efficiently. They arrived on time, were professional throughout, and went above and beyond to address my concerns. I highly recommend Prestige Air for their outstanding service and expertise.
Great customer service ! Fast call time , very nice . Always reply quickly ! I highly recommend prestige air
Very thorough service.
On time. Respectful. Complete.
Prestige Air and Nicholas have become my go to heating and air conditioning guys. They’ve always responded quickly and resolved our issues quickly as well.
These folks know their stuff. I will use again.
I had a big name come by and quote me on new AC and Furnace. Next day Nicholas with Prestige Air came. He seemed to check more and even went in my attic to check things out properly, which other did not. The was pricing fair and decided to go with them because I felt they were more personble and that they cared more. The installers were great and had me cooling down in 6 hours. Prestige did a QA check a week after. It has been about 2 weeks now and I could not be happier. Thank you to the entire crew!
Very professional
Nicholas did an amazing job pinpointing the problems, informing me, and getting them all fixed in record timing. We are able to get cool air within an hour of him showing up. I appreciate the way their team went over and beyond to help us out.
Friendly and knowledgeable about system installed. Highly recommend.
Nicholas was very professional and informative. We are still in the process of communication and installation but I am confident that I am working with the right company and the right person.
A++++ Nic is the ultimate Professional !!
The experience was very quick and efficient. They were able to schedule me within a timely manner that was easy for my schedule. Will was able to find and fix the problem shortly after arrival and I've already noticed a huge difference.
Bret did a fantastic job. He was on time, neat, professional and a nice guy. I highly recommend Prestige Air for all of your HVAC requirements. New post in April 2024. Had to have a new heating unit… they gave a good price and excellent service. Great doing business with them.
Can’t say enough great things about this company! Responds within an hour on time never late helps us out with questions that we have (more than what we paid for ) and very honest! Very happy I went with them they are absolutely amazing if you are thinking about using them I would 100 percent recommend them!
Brett of Prestige Air was fantastic! He was very thorough with the inspection and gave recommendations on equipment we may need in the future for our HVAC system. He was courteous and kept the work area clean.
Quick diagnosis and fixing. Very professional service.
Excellent service. Good pricing. Very professional. Courteous. Polite. A pleasure to deal with.
These guys are great!
Nick and Brett were absolutely fantastic to work with. Great price, friendly, quick to respond, and quick to get the job finished. We’ll be using them for all future work and will recommend them to anyone we know! Thanks guys!
Emergency call on a Sunday and Prestige was out before their designated time. Fixed our A/C problem within 5 minutes and didn’t charge us an outrageous emergency trip charge. Courteous and friendly. Will definitely call again for a “normal” service call. Thank you!
Excellent service with cost effective solutions. I highly recommend Prestige Air. Brett did fantastic work.
*****Honesty and integrity matter!!! We have been using Prestige Air for several years now. I have nothing but great things to say about them. Beyond the professional level of all the individual technicians who have been to our home for maintenance, emergency repairs, replacing our entire air system, and answering general questions, Nick and his technicians have always been kind, respectful, professional, and above all HONEST. Their communication is quick and easy. We have had everything from scheduled appointments to spur of the moment messages for emergency services. No matter the situation, the communication has always remained the same. No matter the time of year, no matter how busy they are. Not only that, but they have always done their absolute best to find a time to quickly get to our home to resolve our issues. As for honesty and integrity, this company is a rarity. I have NEVER had any unexpected charges. They have ALWAYS made sure to discuss options with me and have always been up front completely about cost. They have never insisted on making repairs that were unnecessary. They have always done everything they could to make sure my HVAC system was working properly even following repairs that have been done. When my HVAC system finally called it quits, Nick was very informative and knowledgeable, and in fact explained to me that even though I was considering a larger, more costly unit, that another less expensive one was more than adequate for what I needed in my home. He was absolutely right. That was a savings of around few thousand dollars. The installation was quick. They made sure to clean up after themselves and haul away all debris. The only thing I had to do after they were done was enjoy the huge difference the system made in cooling our home. Their maintenance plan with a new installation is fantastic! I don’t have to worry about costs for maintenance services on my unit anymore which is a real plus. All the technicians are kind, friendly, respectful, knowledgeable, and will take their time to make sure you understand what’s going on with your system. I would hands down, 100% recommend these guys for your HVAC maintenance, repair, and replacement. These guys are great!! Emily R
Love these guys, they did some troubleshooting with me over the phone to help me solve my problem, no charge! They have EARNED my business!
Spring 2025, my semi-annual inspection of my A/C units. Arrived on time did a through check of my inside and outside units, said all were fine. Once again very professional service from Prestige Air. So, this is another update. One of my two new A/C units, installed last summer, started to become very noisy and it was getting worse. It sounded like the fan blades over the compressor were bent or loose. Nick sent out a technician who had an idea what it might be. When it wasn't what he thought it was, he kept looking and found the problem within 15 minutes. Noise level is back to normal. No charge for the visit. Typical great Prestige service. I highly recommend Prestige. This is an update from my review last spring. In mid August, I returned home from out of town on a Wed. evening, to find that my main A/C unit wasn't putting out cold air. My wife was scheduled for outpatient surgery the next Monday and needed a cool place to recuperate in. The next morning I called Nick, hoping he could get to us within a few days. He had Brett stop by that afternoon, to look at the problem. The 20 year old system was not repairable. He scheduled a complete system replacement for Saturday, so we could have cool air by Monday. There was no weekend surcharge. That's customer service! We had our 2nd system, also 20 years old, replaced by Prestige this past week. Both installs were done quickly, cleanly, & professionally at very fair prices. I highly recommend Prestige Air. This was a return visit for a previous visit that reoccurred. The re-occurrence was not Prestige's Airs fault. Brett, as always, was very professional, and explained why it happened and how we could prevent it in the future. There was no charge for the return visit. Prestige Air provides great, professional service, at reasonable prices and stands behind their work. Highly recommend Prestige Air.
Today, a tech came out to my parents home and did a fantastic job. He even went out of his way to make a voice recording for them to share with us - because naturally we asked “what service did you have done?” The vm was so professional and on the fly. The service was wonderful and very precise. We will use Prestige again and we highly recommend them.
Fantastic work
Very efficient and explained everything. Also sent estimates for job.
Great customer service. Problem was clearly explained and service was quick! We would recommend Prestige Air.
We received the quote very quickly with detailed information about the installation and the initial payment was made simple and easy. Great Company to use for complete replacement of our hvac system.
Will @ Prestige Air is amazing! He could immediately assess the problem and went right work to get our HVAC cooling our house within an hour. We’ve always received great service from them and they’re honest and very efficient.
The Prestige Air crew is my go to always. These guys are honest, upfront and will always make sure we are taken care of. I have used their services in both of our properties because I trust them. Thank you again
Nick responded right away and resolved my issue! Prestige Air's customer service is truly PRESTIGE!
Nicholas responded quickly, even making time on a Saturday in order to do so. He checked the compressor and showed me the results. I'm not qualified for A/C work, although I do understand electronics. Actually his test method makes a lot of sense to me, thus I agree with his findings far more than the findings I got from a different A/C repair company. Fact-based and logical information like this is somewhat hard to come by; I suggest you'll find Nicholas' services most valuable too.
My experience with prestige air was amazing! He was 5 mins early, very nice and respectful! Very quick and efficient. Definitely recommend 100%
Prompt, responsive, extremely knowledgeable and friendly!